Article
How AI Will Keep Rewriting the Rules of Digital in 2026
If it feels like the internet is changing faster than you can keep up, that’s because it is. And in 2026, AI will continue to change how people find, interact with, and evaluate brands online.
From generative search results to AI-powered personalisation, the rules of digital engagement are being rewritten. Linear user journeys? Static landing pages? That era’s behind us. Today, digital experiences need to behave more like living systems, responsive to both human behaviour and machine logic.
At So Interactive, we build for what’s next. With almost two decades of experience in digital design and a lens on AI’s impact, here’s our breakdown of what your brand needs to do to stay visible, trusted, and relevant in 2026 and beyond.
Every page is a landing page
Most of us grew up thinking about websites as step-by-step journeys. A user Googles something, lands on your homepage, scrolls, and gets to your product, service, or contact page. That was the old playbook.
Today, AI is deciding how users find and interact with your website, for example:
- Google may summarise your content and give users answers before they click your link.
- A voice assistant may send them straight to a product page.
- AI chatbot tools might reference a blog post you wrote two years ago.
These machine-curated experiences flip the traditional funnel on its head. Instead of guiding users through a fixed path, AI sends them to the page it deems most relevant. That means your homepage is no longer your first impression, and every page on your site could now be the first touchpoint.
Now that every page matters, your product detail, blog archive, and even your FAQs all need to stand on their own. If a user lands there first, does it tell the right story about your brand?
GEO is the new SEO
In an AI-first internet, your website is a data source.
Whether it’s Google’s SGE (Search Generative Experience), GEO (Generative Experience Optimisation), or a chatbot, these systems don’t see your beautiful layout. They see structure, hierarchy, and metadata.
If your content isn’t easily parseable, summarised, and understood by machines, it risks being overlooked entirely.
Your visibility is now being filtered through machine perception, and many websites just aren’t built for that. To stay visible, your website needs to speak to both people and AI. That requires a fundamental reframe of your digital strategy toward content and architecture that can be easily interpreted and summarised by AI.
Sloppy content, sloppy brand
Business owners and marketers are operating in one of the most high-pressure digital climates we’ve ever seen. They’re rushing to post more, launch faster, and automate everything. Seemingly, AI makes that easy.
But fast isn’t always smart. You’ve probably heard the term by now: AI slop. It’s the shorthand for the low-quality, soulless content the internet is currently drowning in.
That AI-generated blog post may fill a gap on your content calendar, but does it actually say anything? An AI-generated video might reduce production costs, but will it make anyone click, let alone trust you? When users start to associate your content—or worse, your entire brand—with slop, it’s hard to win them back.
AI itself isn’t the problem. It’s about how it’s being used. AI helps us work faster, generate smarter variations, and analyse performance patterns. But the ideas, reasoning, and craft still need to be human. That’s still where trust is built and where meaningful brand differentiation lives.
A new UI/UX playbook
In UI and UX design, AI is driving a shift from one-size-fits-all interfaces to adaptive experiences. That means layouts, components, and user flows are increasingly shaped by real-time behaviour, intent signals, and performance data.
For example, Airbnb uses AI to personalise the homepage layout for returning users. If someone searches for countryside holidays often, they’ll see more rural properties. If another user often books business travel, the UI shifts to highlight city stays. Everything from the hero image to the search filters can adjust dynamically based on what Airbnb knows about that user.
But personalisation must be purposeful, not performative. If someone is in research mode, they shouldn’t see a “Buy Now” button. If they’re returning for the third time, they probably don’t need an introductory explainer. AI can help surface the right message, in the right moment, in the right format, but only if your design system is built to flex.
If there’s one big takeaway from all of this, it’s that 2026 won’t reward the fastest brands. Instead, it’ll reward the smartest. This next chapter of the internet is being shaped by AI, but not dictated by it.
Brands that blend machine intelligence with human intention will win. That means building websites that adapt, content that earns trust, and experiences that make sense to both people and machines. Yes, it’s a big shift. But it’s also a huge opportunity.
Looking ahead to 2026? We create digital experiences that elevate brands, drive results, and make impact inevitable. If you’re ready to build what’s next, let’s create something powerful together.